提交回复

商户可通过调用此接口，提交回复内容。其中上传图片凭证需首先调用商户上传反馈图片接口，得到图片id，再将id填入请求。

请求参数	类型	描述
complaint_id	string	投诉单号
json	object	声明请求的JSON数据结构
complainted_mchid	string	被诉商户号
response_content	string	回复内容
response_images	string[]	回复图片
jump_url	string	跳转链接
jump_url_text	string	跳转链接文案
mini_program_jump_info	object	跳转小程序信息
appid	string	跳转小程序APPID
path	string	跳转小程序页面PATH
text	string	跳转小程序页面名称

异步纯链式

$instance->v3->merchantService->complaintsV2->_complaint_id_->response->postAsync([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
])
->then(static function(\Psr\Http\Message\ResponseInterface $response) {
  print_r($response->getStatusCode() === 204);
})
->wait();

异步声明式

$instance->chain('v3/merchant-service/complaints-v2/{complaint_id}/response')->postAsync([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
])
->then(static function(\Psr\Http\Message\ResponseInterface $response) {
  print_r($response->getStatusCode() === 204);
})
->wait();

异步属性式

$instance['v3/merchant-service/complaints-v2/{complaint_id}/response']->postAsync([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
])
->then(static function(\Psr\Http\Message\ResponseInterface $response) {
  print_r($response->getStatusCode() === 204);
})
->wait();

同步纯链式

$response = $instance->v3->merchantService->complaintsV2->_complaint_id_->response->post([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
]);
print_r($response->getStatusCode() === 204);

同步声明式

$response = $instance->chain('v3/merchant-service/complaints-v2/{complaint_id}/response')->post([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
]);
print_r($response->getStatusCode() === 204);

同步属性式

$response = $instance['v3/merchant-service/complaints-v2/{complaint_id}/response']->post([
  'complaint_id' => '200201820200101080076610000',
  'json' => [
    'complainted_mchid'      => '1900012181',
    'response_content'       => '已与用户沟通解决',
    'response_images'        => ['file23578_21798531.jpg'],
    'jump_url'               => 'https://www.xxx.com/notify',
    'jump_url_text'          => '查看订单详情',
    'mini_program_jump_info' => [
      'appid' => 'example_appid',
      'path'  => 'example_path',
      'text'  => 'example_text',
    ],
  ],
]);
print_r($response->getStatusCode() === 204);

返回字典	类型	描述
空字符串(无返回内容)

参阅 官方文档 官方文档